Description
Sales Account Manager
Sales representatives, account managers, and sales specialists develop relationships with prospective customers; effectively promoting their company’s products or services and closing sales. Success is dependent on personal strengths such as self-motivation, time-management, and ability to handle rejection. Effectiveness of presentation and technique can be studied and mastered. Sales jobs are always available since only 8% of the population are suited to sales.
This course trains students about the process and techniques in reaching customers and maximizing sales.
Topics Covered:
- Sales skills fundamentals
- Business to customer sales (BTC)
- Business to business sales (BTB)
- Building business relationships
- Time management fundamentals
- Building a professional network
- Working with Sales software: CRM
- Enhancing your productivity
- Business storytelling
- Email a sales pitch with Mail Chimp
- Social media in sales
- Call center fundamentals
- Public speaking fundamentals
- Connecting with executives
- Designing a presentation
- Pitching projects & products to executives
- Building customer loyalty
- Negotiation fundamentals
- Conflict resolution fundamentals
- Coordinating sales events
- Building your resilience
- Achieving your goals